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As a valued DIGICOM customer, we're committed to fully satisfying all of your support needs including providing you with an experienced technical staff, timely problem resolution, detailed technical answers, and sound product advice. Our tiered level support allows you to choose a plan that matches your company's unique support requirements.
We've raised the bar when it comes to supporting our customers, and all plans include the following first-rate support:

  • Unlimited phone support
  • Unlimited email support
  • Automatic new product updates
Our Maintenance Plans also provide the alternatives you need to keep your business critical applications and systems up and running. Options include response time from 3 to 8 hours, discounts on training, quarterly on-site audits and a dedicated Customer Care Manager.

DIGICOM Systems supports customers located throughout the kingdom with our 7x24 follow-the-sun logistics. With our 7 days a week, 24 hours a day support, you'll always have a dedicated support team to assist you.

If you need assistance deciding which plan is best for your company, DIGICOM can put you in touch with an account executive.
Call 1-450-4255. If you're already a DIGICOM customer, the following are our current support contacts:


Region Contacts
Send E-mail


N E W S
  • AL-SAFYA INCREASES FEFICIENCY WITH MICROSOFT GREAT PLAINS eENTERPRISE-Jeddah-based Al-safya sea water desalination Co. a branch of Saudi brothers commercial company began implementing Microsoft great plains (MSGP) eEnterprise back in may 2002, so far, the sea water desalination producer has successfully deployed the enterprise resource planning application ERP in all of its-department across the company with modules from payroll, financial, Accounting, and manufacturing & distribution to in-house-developed fleet management system.

  • Digicom systems strengthen its presence in the Saudi Arabian market with new strategic solution through its customer relationship management solution unit.Digicom Systems has strengthened its presence in the Saudi Arabian it market through new technologies in costumer relationship management (CRM) system, wihich is due to be officially introduced by Microsoft soon. In response to the growing demand for e-commerce applications especially between enterprises and its customer and suppliers. CRM focuses on the automation of both front-and-back-end offices of the sales and marketing operation through enabling continues contact with customer and clients electronically through CRM systems.
  • MOHAMMAD A. AL-OTHMAN & SONS CO Selects DIGICOM SYSTEMS CO. LTD to supply and implement MICROSOFT GREAT PLAINS ERP Application
  • SAUDI ARABIAN ADVANCED FABRICS CO LTD(SAAF) A Subsidiary of AL-OTHMAN industrial group awards DIGICOM SYSTEMS to supply and implement the award winning Asset Managment solution DATASTREAM MP2

  • May 2002 DiGICOM SYSTEMS awards its logest serving employees at its first annual employee day

 




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